How Josefine Translates di Larsson Josefine collects, uses, and protects personal data under GDPR and Italian law.
Josefine Translates di Larsson Josefine, Via Antonio da Sangallo, 14, 52100 Arezzo AR, Italy (VAT IT08763420519) is the Data Controller. Contact: hello@josefinetranslates.com or +39 339 459 3568.
We collect personal data when you: place an order or proceed to checkout (name, email, phone, country, billing data processed by Stripe); use the contact form (name, email, message); submit documents for translation (source documents which may contain personal information); visit the website (IP address, browser data collected via server logs and cookies with your consent).
Contract performance (Art. 6(1)(b) GDPR): processing necessary to provide ordered services. Legal obligation (Art. 6(1)(c)): Italian tax and invoicing requirements. Legitimate interests (Art. 6(1)(f)): security and fraud prevention. Consent (Art. 6(1)(a)): analytics cookies.
Data is used exclusively to fulfil orders, communicate about order status, issue invoices, respond to enquiries, and maintain site security. We do not sell or share data with third parties except Stripe (payment processing) and, where legally required, Italian tax authorities.
Payments processed by Stripe Payments Europe, Limited. Customers are redirected to checkout.stripe.com. Josefine Translates does not store or access card details. Stripe privacy policy: stripe.com/privacy.
Source documents submitted for translation are treated as strictly confidential. Shared only with assigned translators under project-specific NDAs. Not processed through public cloud tools. Deleted within 30 days of delivery unless otherwise agreed in writing.
Order-related data retained for 10 years under Italian civil and tax law. Contact form data retained for 12 months unless an order relationship develops.
Under GDPR: access, rectification, erasure, restriction, portability, and objection. Contact: hello@josefinetranslates.com. You may also lodge a complaint with the Garante per la Protezione dei Dati Personali (garante.gov.it).
Data processed within the EEA. Transfers outside the EEA (e.g. by Stripe) are protected by Standard Contractual Clauses under Chapter V of the GDPR.
This policy may be updated. The current version applies from the date shown above.